Terms & Condition

Terms and conditions

Welcome to DAINMART. Please read these conditions carefully before using the DAINMART.com website. By using the DAINMART.COM website, you signify your agreement to be bound by these conditions.

The website DAINMART.com is operated by DAINMART India Pvt. Ltd. ("DAINMART" or "us" or "we" or "our"), having its registered office located, Gala No. 006, A Wing, Pushti Gardens, Retibunder Road, kalher, Bhiwandi, Thane, Maharashtra, 421302, India. Please read the Conditions of Use document carefully before using the DAINMART.com website. By using the DAINMART.COM website, you signify your agreement to be bound by DAINMART Conditions of Use.

In addition, when you use any current or future DAINMART.COM service (eg. Wish List or Marketplace) ("DAINMART Service"), you will also be subject to the terms, guidelines and conditions applicable to that DAINMART Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.

When You use any of the services provided by Us through the Platform, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use.

These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

· Conditions Relating to Your Use of DAINMART.COM

· Notice and Procedure for Making Claims of Infringement

· Notice and Procedure for notifying DAINMART.COM of Objectionable Content

A) Conditions Relating to Your Use of DAINMART.COM

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the Your Account area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on DAINMART.COM.  DAINMART.COM reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.

2. Services Offered:

DAINMART provides a number of Internet-based services through the Platform. One such Service enables Users to purchase original merchandise such as clothing, footwear and accessories from various fashion and lifestyle brands (collectively, "Products"). The Products can be purchased through the Platform through various methods of payments offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, exchange policy, return policy, etc. (which are found on the FAQ tab on the Platform and all of which are incorporated here by reference). It is clarified that at the time of creating a return request, users are required to confirm (via a check box click) that the product being returned is unused and has the original tags intact. If the product returned by the user is used, damaged or if the original tags are missing, the user’s return request shall be declined, and the said product shall be re-shipped back to the customer. In the event that the return request is declined, the user shall not be eligible for a refund, and DAINMART assumes no liability in this regard. Further, in the event that the user fails to accept the receipt of the said re-shipped product, the user shall continue to be not eligible for a refund, and DAINMART assumes no liability with respect to the return or refund for the said re-shipped product. In addition, these Terms of Use may be further supplemented by Product specific conditions, which may be displayed with that Product.

DAINMART does not warrant that Product description or other content on the Platform is accurate, complete, reliable, current, or error-free and assumes no liability in this regard.

3. E-Platform for Communication:

You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that DAINMART is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on DAINMART.com.

4. Trademark, Copyright and Restriction:

Platform is controlled and operated by DAINMART and products are sold by respective Sellers. All material on Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on DAINMART is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. It is expressly clarified that You will retain ownership and shall solely be responsible for any content that You provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by You and You agree to grant royalty free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for reasonable business purpose.

5. Termination:

DAINMART may suspend or terminate your use of the DAINMART or any Service if it believes, in its sole and absolute discretion that you have infringed, breached, violated, abused, or unethically manipulated or exploited any term of these Terms of Service or anyway otherwise acted unethically. Notwithstanding anything in this clause, these Terms of Service will survive indefinitely unless and until DAINMART chooses to terminate them.

· If You or DAINMART terminates your use of the Platform or any Service, DAINMART may delete any content or other materials relating to your use of the Service and DAINMART will have no liability to you or any third party for doing so. However, your transactions details may be preserved by DAINMART for purposes of tax or regulatory compliance.

· If You use any false e-mail address or use the portal for any unlawful and fraudulent purposes, which may cause annoyance and inconvenience and abuses any policy and rules of the company or mislead DAINMART by sharing multiple address and phone numbers or transacting with malafide intentions then DAINMART reserves the right to refuse access to the portal, terminate accounts including any linked accounts without notice to you.

B) Conditions of Sale (between Sellers and the Customer):

Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us", wherever applicable) on the DAINMART.com (the website). These conditions signify your agreement to be bound by these conditions.

1. Conditions Relating to the Sale of Products to You:

This section deals with conditions relating to the sale of products on the website by us to you.

2. Selling:

As a registered seller, you are allowed to list item(s) for sale on the Platform in accordance with the Policies which are incorporated by way of reference in this Terms of Use. You must be legally able to sell the item(s) you list for sale on the Platform. You must ensure that the listed items do not infringe upon the intellectual property, trade secret or other proprietary rights or rights of publicity or privacy rights of third parties. All listed items must be kept in stock for successful fulfilment of sales. The listing description of the item must not be misleading and must describe actual condition of the product. If the item description does not match the actual condition of the item, you agree to refund any amounts that you may have received from the Buyer. You agree not to list a single product in multiple quantities across various categories on the Platform. DAINMART reserves the right to delete such multiple listings of the same product listed by you in various categories.

2. Returns:

The return is processed only if:

· It is determined that the product was not damaged while in your possession;

· The product is not different from what was shipped to you;

· The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)

You can review return policy for products listed on DAINMART.com

3. Communications:

When you visit denmart.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

4. Losses:

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

5. Alteration or Amendments to the Conditions:

We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.


Questions about the Terms of Service should be sent to us at support@dainmart.com.